Dr Jan Richardson - Transhumeral Amputee

When you become a customer of APC Centre, you are not just an amputee who needs to be fitted with a limb.  You are respected as a person and treated with such courtesy you could be forgiven for thinking you were an honoured guest.  This warm welcome is maintained by the entire team, from the receptionist to the boys in the workshop.  You are offered coffee, something to read, and a comfortable chair while you are waiting.

Throughout the fitting procedure the entire team creates an atmosphere of good humour and positive energy to support you.  Then comes the production of the artificial limb - and here is another surprise. The craftsmanship of these outstanding professionals inevitably results in a limb that fits and is comfortable (and useful!).  If there's something that worries you, the prosthetic team is never impatient or too busy to talk about it and, where possible, to be creative and make changes that overcome the problem you have identified. 

The enthusiasm and delight exhibited by all when you can show off the new limb is similar to that shown by friends and family.  I must say that in all the eight years I have been so fortunate as to be a client of APC, these superlatives have never been misplaced.  And that’s something, coming from an above-elbow arm amputee, because arms that need moving hands, wrists and elbows are extremely difficult to make. 

Absolute Power and Comfort, that’s what APC means to me!

Dr Jan Richardson
April 2005